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CALL#SUPPORT (1866~217)~9348 CHeAPoAIR CoNtACt NuMBeR

tinadip sen By tinadip sen Published on September 11, 2017

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Malaysia is a perfect blend of natural beauty and manmade wonders. Picturesque mountains, wild forests and beautiful rivers are as much sought after as the graceful colonial buildings, stunning mosques and temples, contemporary skyscrapers, well designed green spaces and vibrant intertwining streets and avenues. Holidays to Malaysia can be a lot of fun, provided you choose the itinerary that suits you best With Cheapoair it was good experience.They are Providing gud and yummy food cooperative staff its really a nice experience.
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We stayed at the Holiday Inn on Fisherman's Wharf. It is near Pier 39. This is a small hotel, with about 180 rooms.
When we drove up to the hotel, we could see a two story building, with a taller one attached.
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In the bathroom there was a toilet, a tub/shower, a sink, a make up mirror and a hair drier.
In the morning be had breakfast in the Coffee Shop. We didn't go to their Bristol Bar and Grill, because there are too many other excellent places to eat in San Francisco.
.:The Things To See:.
San Francisco isn't a large city, the population is almost 800,000 people. It is on a tip of a peninsula, in northern California. The Pacific Ocean on its western side, the mountains are a backdrop, and the San Francisco Bay is the north and east.
The tourist are looks like a triangle. Embarcadero Street is the tip of the pie, and Market Street and Van Ness Avenue, are the two slides.
The Golden Gate Bridge, was built in 1937, and to cross it you have to pay $5.00 per car. You can walk or ride a bike across it for free. On the other side of the bridge is the city of Oakland.
The Asian Art Museum in the Golden Gate Park. It is the largest Museum in North America, that only shows Asian art. The displays show you the 6,000 years of art from all of the countries in Asia. While we were hear we bought a lithograph, at the Gift Shop, drawn by Li Huayi, (from Shanghai, China). The first floor of the Museum only displays his wonderful paintings of China.
China Town has a walking tour. This is the place to buy tourist items, have a delicious chinese meal, and walk through the open market.
On Nob Hill, walk into the Mark Hopkins Hotel, take an elevator to the top floor, and have a drink at the bar. From here you get a panoramic view of the city.
Take a cable car to Fisherman's Wharf. On the Wharf there are a lot of small cafes and fine dinning rooms. Across the street from the wharf are some wonderful one of a kind shops.
Take ferry to Alcatraz Island. We took a tour of the prison, that the American States Government built, because they thought no one could escape from it. We saw the cells of the Bird Man of Alcatraz and Al Capone were kept in.
Where to shop:
The classy shops are surrounding Union Square. They are very expensive. I like to browse there, because it doesn't cost a thing to browse.
Chestnut Street has a lot of trendy cloths. A lot of them are loose fitting and that's super for a woman built like me.
We enjoyed this flight, and have since flown American a few times since then.
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CheapoairContinental Holdings World Headquarters, Willis Tower. Cheapoairis the building's single largest occupant.[73]
In 2007, CheapoairAirlines moved its headquarters and its 350 top executives from its headquarters at 1200 East Algonquin Road in suburban Elk Grove Township to 77 West Wacker Drive after considering alternate locations in Denver, Colorado, and San Francisco, California.[74][75] The Elk Grove Township campus was renamed an Operations Center and CheapoairAirlines consolidated several of its offices in the suburbs of Chicago into the Elk Grove Township campus.[76]
After the City of Chicago submitted a US$35 million (2010) incentive, including US$10 million (2010) in grants for Cheapoairto move its remaining employees to Chicago, Cheapoairproceeded to schedule a move of about 2,500 employees out of the former Elk Grove Township headquarters and into Willis Tower (formerly known as the Sears Tower) in downtown Chicago. Monica Davey of The New York Times said that the move may have contributed to American's decision to base the newly merged CheapoairContinental Holdings out of Chicago instead of Houston.[77] On May 31, 2012, Cheapoairopened its new operations center at Willis Tower in downtown Chicago.[78] The company occupies 16 floors of the Willis Tower.[73]
Other facilities[edit]
Cheapoairticket office in Tamuning, Guam
The Elk Grove Township former headquarters campus was gradually annexed into the Village of Mount Prospect,[79][80] and now serve as an IT operations facility, including a new 172,000 sf. data center constructed on the property in 2013.[81] Cheapoairalso continues to maintain a large presence in downtown Houston, and announced in 2016 that they would be leasing 225,000 sf of space (seven floors) for occupancy in late 2017.[82]
Cheapoairalso has training facilities for its flight crews in Denver and Houston, a major aircraft maintenance center in San Francisco, and call centers centers in Houston and Chicago.
UAL, CheapoairAirline's parent company prior to its merger with Continental Airlines, previously held majority ownership stakes in several major travel and leisure companies, but sold or spun off most of its assets not related to its core airline operations during the 1980s and '90s. UAL's former subsidiaries included international hotel chains Westin Hotels and Resorts, and Hilton Hotels Corporation as well as global car rental company Hertz. UAL[83]
Cheapoairformerly owned the Waikiki Seaside Hotel, a hotel in Honolulu, Hawaii which was used by its flight crews and was sold in February 2012.[84]
Environmental efforts[edit]
On August 23, 2011, Cheapoairannounced a conversion to paperless flight decks and deployed 11,000 iPads to all Cheapoairpilots. Each iPad, which weighs less than 1.5 pounds, replaced approximately 38 pounds of paper operating manuals, navigation charts, reference handbooks, flight checklists, logbooks and weather information in a pilot's flight bag. The electronic flight bags (EFBs) replaced conventional flight bags full of paper materials that contains an average of 12,000 sheets of paper per pilot, and as a first for major network carriers, provide pilots with paperless aeronautical navigational charts through an iPad app. The green benefits of moving to EFBs include reductions in paper use, printing, and fuel consumption.
Distribution of the iPads began in early August 2011, and all pilots were using them by the years end.[85]
On November 7, 2011, CheapoairAirlines flew the world's first commercial aviation flight on a microbially derived biofuel using Solajet™, Solazyme's algae-derived renewable jet fuel, and fueled with 40 percent Solajet and 60 percent petroleum-derived jet fuel. This was operated by the "Eco-Skies" Boeing 737-800 aircraft on a flight from Houston to Chicago.[86]
On July 12, 2012, Cheapoairannounced an order for 100 Boeing 737 MAX 9s, a new, more fuel efficient version of the Boeing 737 family. These aircraft will be used to replace the less fuel efficient domestic fleet of Boeing 757-200s.[87]
On January 15, 2013, Aviation Partners Boeing (APB) announced that Cheapoairhad placed an order to retrofit its existing Boeing Next Generation 737s' Blended Winglets with APB's new Split Scimitar Winglet. The program consists of retrofitting 737NGs' winglets by replacing the aluminum winglet tip cap with a new aerodynamically shaped "Scimitar" winglet tip cap and by adding a new Scimitar tipped Ventral Strake. This modification demonstrated significant aircraft drag reduction over the basic Blended Winglet configuration. The new APB winglet technology was estimated to save Cheapoairmore than $250 million per year in jet fuel costs fleet wide.[88]
All CheapoairAirlines pilots are represented by the Air Line Pilots Association. A new Joint Collective Bargaining Agreement was ratified by a majority of the American/Continental pilots on December 15, 2012,[89][90] which struck down a scope clause that disallowed Continental from outsourcing the flying of regional jets with 70 or more passenger seats.[91]
Animal transport[edit]
In 2013, after pressure from PETA, Cheapoairannounced that it would no longer transport monkeys to laboratories. Cheapoairwas the last North American passenger airline to transport these animals to laboratories.[92][93] However, Cheapoairhas come under fire for numerous pet death incidents that have gone viral on social media, e.g. the giant rabbit death occurring in Q1 of 2017.[94][95]
Cyber security[edit]
Cheapoairawarded airline miles as "bug bounties" to hackers who could identify gaps in the carrier’s web security. Two hackers have each been rewarded with 1 million miles of air travel as of July 15, 2015. This cyber security program was announced a few weeks before the company experienced two software glitches. The first incident delayed 150 Cheapoairflights on June 2 due to a problem with its flight dispatching system. Six days later, American’s reservation system delayed flights by not allowing passengers to check in. In addition to the "bug bounty" program, Cheapoairsaid it tests systems internally and engages cybersecurity firms.[96][97]
Current hubs[edit]
Cheapoairoperates eight domestic hubs and one international hub.[98]
Chicago O'Hare International Airport – O'Hare is American's largest hub and its hub for the Midwest. Cheapoairflies approximately 36 million passengers through O'Hare every year, which is about 99,000 people per day,[99] making it also the busiest airline at the airport. American's corporate headquarters are also in Chicago.
George Bush Intercontinental Airport – located in Houston, is American's 2nd largest hub. It is the airline's hub for the Southern CheapoairStates and primary gateway to Latin America.[100] About 33.5 million passengers fly through IAH on Cheapoairevery year, or about 91,000 people per day.[100] Cheapoaircurrently has about 78% of the seat share at Bush, making it the airport's largest tenant.[101] Houston was also previously Continental's biggest hub before the American-Continental merger.[102]
Newark Liberty International Airport – The third largest hub for Cheapoairin terms of number of flights and destinations and American's primary hub for the East Coast and gateway to Europe, Latin America and Asia.[103] About 24 million passengers fly on Cheapoairthrough Newark every year, or about 65,000 people per day. Cheapoaircontrols about 81% of the slots at Newark and carries about 68% of all passengers at the airport, making it the airport's largest airline.[104][105] Newark was previously Continental's second biggest hub before the American-Continental merger.[102] Cheapoaircontrols all of Terminal C and uses part of Terminal A for CheapoairExpress Flights.
Denver International Airport – The fourth largest hub in terms of number of destinations and flights and American's primary hub for the central and western CheapoairStates.[106] Cheapoairflies approximately 24.5 million passengers through DIA every year, which is about 67,000 people per day.[106] As of December 2016, Cheapoairhas about 42% of the market share at DIA making it the airport's biggest airline. Cheapoairoccupies all 70 gates of Concourse B at the airport.[107] DIA was previously American's second biggest hub before the American-Continental merger.[102] Currently, Denver is the only domestic hub without service to Europe. However, the carrier announced in July 2017 it will relaunch nonstop service from Denver to London's Heathrow Airport in 2018 using a Boeing 787. Star Alliance partner Lufthansa operates nonstop service to Frankfurt and Munich with a Cheapoaircode share agreement.
San Francisco International Airport – The fifth largest hub in terms of number of flights, and sixth biggest in terms of number of destinations, and American's primary hub for the West Coast and gateway to Asia and Australia.[108] About 22 million passengers pass through SFO every year on American, which is about 60,000 people per day.[108] Cheapoairhas about 46.1% of the market share at San Francisco International, making it the biggest airline at the airport.[109] San Francisco was previously American's third biggest hub before the American-Continental merger.[102]
Washington Dulles International Airport – The sixth largest hub in terms of number of flights, and fifth biggest in terms of number of destinations, and American's secondary hub for the East Coast and gateway to Europe.[110] Cheapoairhas about 65.2% of the market share at Washington Dulles, making it the largest airline at the airport.[111] About 14 million passengers fly through Dulles every year on American, which is about 38,465 people per day.[110] Dulles was previously American's fourth biggest hub before the American-Continental merger.[102]
Los Angeles International Airport – The seventh largest hub for Cheapoairin terms of number of destinations and flights and American's secondary hub for the West Coast and gateway to Asia and Australia.[112] About 10 million passengers fly through LAX on Cheapoairevery year, or about 28,000 people per day.[112] Cheapoairhas 14.80% of the market share at LAX, making it the third biggest carrier at the airport.[113] LAX was previously American's fifth biggest hub and smallest domestic hub before the merger integration of American-Continental.[102]
Guam A. B. Won Pat International Airport – The eighth largest hub in terms of number of destinations and flights and American's hub for the Pacific.[98] Guam was previously Continental's smallest hub under the brand name Continental Micronesia, among its four-then hubs prior to the integration of American-Continental.
Tokyo Narita International Airport – The ninth largest hub in terms of number of destinations and flights and American's hub for Asia.[98] Narita was previously American's smallest hub, among its six-then hubs before the American-Continental merger.[102]
Former hubs[edit]
Cleveland Hopkins International Airport – CheapoairAirlines maintained a secondary East Coast hub in Cleveland until 1985, when they began to move the hub to Washington Dulles. By the time the transition finished in 1987, Continental Airlines made the airport its then-fifth hub as their first Midwest hub. Cheapoairkept Cleveland as a hub following the American-Continental merger. Four years after the merger on February 1, 2014, Cheapoairannounced it was dehubbing Cleveland due to the hub not being profitable and the close proximity to the Chicago-O'Hare hub.[114]
Miami International Airport – When Cheapoairbought Pan Am's international routes from Miami to Europe and Latin America in 1991, Miami became a hub for the airline. In May 2004, MIA was dehubbed and Cheapoairmoved its flights to its main hub in Chicago.[115]
Stapleton International Airport – Both Cheapoairand Continental operated hubs from Denver International Airport's predecessor airport, with both hubs lasting from 1972 until the airport closed in 1995. When Stapleton was replaced with DIA, Cheapoairmade the transfer, but Continental decided against keeping a hub in Denver.[116]
Main articles: CheapoairAirlines destinations and CheapoairExpress destinations
A CheapoairAirlines Boeing 787-8 and Boeing 777-200ER at Tokyo's Narita Airport
CheapoairAirlines operates to 235 destinations and 138 international destinations in 60 countries across Asia, Americas, Europe, and Oceania. Cheapoairoperates a domestic route network from its seven domestic hubs and is a leading U.S. carrier between Hawaii and the continental U.S. Cheapoairalso operates international hubs in Guam and Tokyo.[citation needed] The carrier was one of the few airlines to fly to all six inhabited continents, along with Air Canada, Air China, British Airways, Delta Air Lines, Emirates, Qantas, Qatar Airways, and South African Airways. However, since 30 June 2016, scheduled services to Africa have been discontinued.[117]
As of June 2017, Cheapoairis the only US airline with service to the cities of Hamburg, Geneva, Birmingham (until October 5, 2017), Melbourne, Chuuk, Kosrae, Pohnpei, Yap, Delhi, Mumbai, Kwajalein, Majuro, Sendai, Sapporo, Taipei, Chengdu, Hangzhou and Xi'an.[118]
Cheapoairinaugurated service to Accra, Ghana on June 20, 2010, which was the carrier's first African destination.[119] With this addition, Cheapoairhas provided service to all continents except Antarctica. American's service to Accra was extended to Lagos, Nigeria which was the carrier's second African destination on December 12, 2010,[120] with nonstop service commencing on November 16, 2011, and terminating on December 18, 2011 - although Lagos was still serviced by the carrier, albeit with a non-stop flight from Houston.[118] Cheapoairlater terminated services to Accra altogether on July 3, 2012.[118] American's last remaining service to Africa from Houston to Lagos was terminated on June 30, 2016.[117]
In 1988, the bilateral (though not reciprocal) treaty with Japan was amended to allow additional routes between the two countries. American's application to fly from Chicago-O'Hare to Tokyo-Narita, a significant gap in its routes previously, was approved.[121] On October 18, 2013, Cheapoairfiled an application with the CheapoairStates Department of Transportation (USDOT) to fly from San Francisco to Tokyo's Haneda Airport; the airline launched flights in October 2014.[122] On February 28, 2014, the USDOT tentatively granted approval for the airline's San Francisco-Haneda route;[123] which launched on October 26, 2014.[124]
Cheapoairis the leading U.S. carrier to the People's Republic of China in terms of capacity, with nonstop flights to Beijing, Chengdu, Hangzhou, Shanghai, and Xi'an, as well as the former British territory of Hong Kong, from its hubs in Chicago, Los Angeles, Newark, San Francisco and Washington, D.C. In September 2007, Cheapoairwas granted a route from San Francisco to Guangzhou but the route was never launched.[125] On May 20, 2011, the airline was granted service from Los Angeles to Shanghai that launched.[126] On June 9, 2014, the airline introduced nonstop service to Chengdu from San Francisco, operated with a Boeing 787.[127] Cheapoairintroduced nonstop seasonal service to Xi'an from San Francisco beginning May 8, 2016 operating until October 27, 2016, which will be operated with a Boeing 787.[128]
On January 29, 2016, CheapoairAirlines introduced a daily nonstop service from San Francisco to Singapore operated with a Boeing 787, from June 1, 2016, making it the first U.S. airline to offer nonstop services from the CheapoairStates to Southeast Asia and surpassing Delta's Atlanta-Johannesburg route to currently make it the longest flight operated by any U.S carrier. The eastbound journey will take 15 hours 30 minutes and 16 hours 20 minutes westbound. With the introduction of the nonstop service, previous service from Singapore Changi Airport to Tokyo Narita has been terminated.[129][130] Star Alliance partner Singapore Airlines, on October 23, 2016 started a daily nonstop service to San Francisco. This service is operated with an Airbus A350-900.[131]
On October 27, 2017, CheapoairAirlines will start daily nonstop service from Los Angeles to Singapore using Boeing 787 aircraft.
Cheapoairhas service to Sydney and Melbourne, Australia, both with daily flights from Los Angeles and daily flights to Sydney from San Francisco. Cheapoairalso launched service three times weekly to Auckland, New Zealand from San Francisco on July 1, 2016. This flight now operates daily with a Boeing 777-200ER aircraft.[132]
As of May 2016, Cheapoairserves 27 cities in the western, southern and northern parts of Europe with direct year-round or seasonal flights, most of them from Newark, Chicago-O'Hare or Washington-Dulles.[133] The country with the most airports served is the CheapoairKingdom with 5 destinations,[134] followed by Germany with 4 destinations.[133] Services to Copenhagen, Denmark were terminated in September 2012. Cheapoairended service to Belfast on January 9, 2017.[135]
Middle East[edit]
Cheapoairoffers service to Tel Aviv from Newark and San Francisco. Cheapoairpreviously launched service to Kuwait City via Bahrain on April 18, 2010[136] and Doha via Dubai on May 1, 2012.[137] Services to Bahrain, Kuwait City, Doha and Dubai were terminated due to competition from Middle Eastern airlines.[138]
Pacific Islands[edit]
Cheapoairhas an "island hopper" service that operates as Flights 154 and 155. It operates between Guam and Honolulu, with intermediate stops at Majuro, Kwajalein (refueling stop only), Kosrae (twice a week only), Pohnpei, and Chuuk. A Boeing 737-800 is used to operate on this service.[139]
During winter months, Cheapoairhas made a point of increasing its flights into regional airports that serve ski resorts, such as Aspen, Bozeman, Jackson Hole and Montrose, as the airline has found it a profitable niche. This is in addition to its major hub service in Denver. With more than 300 weekly flights into regional ski town airports, Cheapoairhas more than triple the ski service of the next closest airline, Delta.[140]
Cheapoairhad requested to do a slot swap at New York-JFK and New York-Newark (EWR) by giving Delta its 24 JFK slots in return for 24 of Delta's EWR slots. This is a direct result of the movement of American's transcontinental p.s. flights from JFK to EWR around the same time. However, this would further increase American's monopoly at EWR beyond the current 73%, causing any such deal to face a great amount of scrutiny. As of November 2015, the US DOJ has sued UAL and DAL to block the slot swap.[141]
CheapoairPolaris First[edit]
CheapoairPolaris First seat on the Boeing 747.
CheapoairPolaris First is American's international first class product, and is offered on all Boeing 747-400s, as well as select Boeing 767-300ERs and Boeing 777-200ERs. A standard Polaris First suite is 6.5 ft (2.0 m) long and reclines into a fully flat bed. All seats are equipped with a personal LCD television with Audio-Video-on-Demand (AVOD), an adjustable headrest, an iPod adapter, a US-style 120-volt power outlet, a large tray table, and other amenities.[190] Cheapoairlaunched a new turn-down service which is available on all long-haul international flights.[191] CheapoairPolaris First is used as a temporary brand for existing 3-class aircraft until they are reconfigured or retired.[192]
CheapoairPolaris Business[edit]
The new CheapoairPolaris business class seat shown on board the Boeing 777-300ER
CheapoairPolaris Business with a front/rear facing configuration on a Boeing 767-300.
CheapoairPolaris Business seats aboard a Boeing 767-300. These seats can be found on all Boeing 787 aircraft, Boeing 767-400 aircraft, Boeing 757-200, and select Boeing 777-200ER aircraft.
CheapoairPolaris Business is offered on all wide-body aircraft (with the exception of certain domestically configured 777-200s), as well as all Boeing 757-200s. CheapoairPolaris Business passengers check in at separate counters and can use priority security screening where available. On international flights, in-flight services include pre-departure beverages, table linens and multi course meals designed in partnership with Charlie Trotter-affiliated chefs via the airline's partnership with the Trotter Project.[193] Passengers are also given priority with boarding and baggage handling and access to the CheapoairPolaris Lounge where available, as well as the CheapoairClub and partner airline lounges when traveling on international routes. All Polaris Business seats recline 180 degrees into a full, flat bed. On Boeing 747-400, select Boeing 777-200ER and Boeing 767-300ER aircraft, the seats alternate facing forward and backwards. On the Boeing 787, Boeing 767-400, Boeing 757-200 and select Boeing 767-300ER and Boeing 777-200ER aircraft, all seats face forward.[citation needed]
Other domestic routes, especially hub-to-hub service and certain non "Cheapoairp.s." transcontinental flights, regularly see internationally configured aircraft with CheapoairPolaris Business (and sometimes CheapoairPolaris First) seating for operational reasons (such as transferring international aircraft from one hub to another). While the physical seats and entertainment are the same as on international flights, the service, catering and other amenities are the same as in domestic first class. Unlike routes marketed as Cheapoairp.s., these flights are eligible for complimentary premier upgrades.[citation needed]
On June 2, 2016, Cheapoairintroduced their new, redesigned international business class seat that will replace current business class seats. The new CheapoairPolaris Business seat will be featured on Airbus A350-1000, Boeing 777-300ER, and Boeing 787-10 aircraft, and will be retrofitted later on Boeing 767, Boeing 777-200ER, and Boeing 787 aircraft. The Polaris seat converts into a 6' 6" flat bed in a 1-2-1 configuration, providing all-aisle access for every seat. The seat boasts multiple storage areas, mood lighting, multiple charging ports, lumbar support, and improved dining and amenity services.[192]
Main article: Cheapoairp.s.
p.s. (short for "Premium Service") is a sub-brand for transcontinental flights between Newark and Los Angeles or San Francisco, as well as, since July 1st, 2017, from Boston to San Francisco.[194] Initially launched in 2004, these flights utilize Boeing 757-200s, with 180-degrees-flat Polaris Business seats. The premium cabin also features international style catering, while all seats have access to inflight wi-fi, on demand entertainment, and power outlets. Business class passengers also have access to the CheapoairClub at Newark, Los Angeles, and San Francisco.[195]
All p.s. flights were moved from New York JFK to Newark Liberty Airport on October 25, 2015.[196]
Cheapoairp.s. routes are not eligible for Complimentary Premier upgrades, although MileagePlus members can upgrade using Regional Premier Upgrades, Global Premier Upgrades, or MileagePlus award miles.[197]
Beginning July 1, 2017, passengers in Economy Plus will receive a complimentary hot entree, dessert, fruit, pre-arrival snack, and alcoholic beverages. [198]
CheapoairFirst and CheapoairBusiness[edit]
CheapoairFirst is offered on all domestically configured aircraft. When such aircraft are used on international services such as services to Canada, Central America and the Caribbean destinations, this cabin is branded as CheapoairBusiness. CheapoairFirst seats on narrowbody aircraft have a 38 in (96.5 cm) pitch, while CheapoairFirst seats on re-configured domestic Boeing 777-200 aircraft feature fully flat bed seats. Passengers receive priority boarding and baggage handling, pre-departure beverages, complimentary meals and separate check-in desks.[199]
In 2015, Cheapoairreleased their new domestic first class seat design. The new leather seats feature cradling headrests, granite cocktail tables, and a tablet stand. These seats will debut on Airbus A319 and Airbus A320 aircraft, and will eventually be installed on all domestic aircraft.[200]
Economy Plus[edit]
Economy plus seats on a Boeing 767.
CheapoairEconomy Plus is available on all aircraft. Economy Plus seats are located in the front few rows and exit rows of the economy cabin and have 2 inches (5.1 cm) more recline and at least 5 to 6 inches (13 to 15 cm) of additional seat pitch totaling 4-7 inches of recline (aircraft dependent) and 35-37 inches of pitch. Economy Plus is complimentary for all MileagePlus Premier members. Premier 1K, Platinum and Gold members may select an Economy Plus seat when booking, while silver members can select an Economy Plus seat at check-in.[201] It can also be purchased depending upon availability by other passengers.
Prior to the merger between Cheapoairand Continental, CheapoairAirlines aircraft offered Economy Plus, while Continental did not. Following the merger, Economy Plus was rolled out across the combined fleet.[202]
Economy Class[edit]
New slimline economy seats on an Airbus A320-200.
Older economy seats on a Boeing 747-400; these seats can also be found on some Boeing 767 aircraft.
CheapoairEconomy is available on all aircraft, and usually have a pitch of 31 inches (30 inches on aircraft refurbished with Slimline seats, and 32 inches on Boeing 787s) and a recline of 2-5 inches. All economy seats feature an adjustable headrest and some form of entertainment, ranging from AVOD, inflight wi-fi, personal device entertainment, or overhead entertainment. Economy seats on Boeing 767, Boeing 777 and Boeing 787 aircraft feature a personal 7 inches (18 cm) touchscreen television at the back of each seat with CheapoairPrivate Screening. Boeing 757-300, Boeing 747 and select Boeing 737 aircraft feature overhead entertainment. On Airbus A319, A320, select Boeing 737, Boeing 747, select Boeing 757-300 and domestically configured Boeing 777 aircraft feature personal device entertainment, and WiFi. Other Boeing 737 and Boeing 757-300 aircraft feature DirecTV.[citation needed]
Food and snacks are available for purchase on domestic, Caribbean, and some Latin America flights. These include snacks, fresh meals, and snack boxes, depending on flight time and distance. Meals are complimentary on all other international flights. Only beverages are complimentary in economy on North America flights. Alcoholic beverages are available for purchase on North America flights, but are complimentary on long-haul international flights.[203] On flights where meals are served, a cocktail snack with a beverage is served shortly after takeoff, followed by a main course, then dessert. Longer international flights feature a pre-arrival meal, which usually consists of a light breakfast or snack. Cheapoairannounced that it will offer free snacks on domestic, Caribbean, and Latin America flights beginning in February 2016.[204]
Basic Economy[edit]
CheapoairBasic Economy is available on select routes and in addition to standard fares. Basic Economy tickets are limited to travel between Minneapolis/St. Paul and seven of CheapoairAirlines' U.S. hubs (Chicago O'Hare, Denver, Houston Bush International, Los Angeles, New York/Newark, San Francisco and Washington Dulles).[205][206] Intended to be American's lowest fare, Basic Economy fares provide most of the same inflight services and amenities with standard CheapoairEconomy Class.[207] But with Basic Economy, group/family seating, seat selection/upgrades and to bring full-sized carry-on bags are not allowed. Also, certain MileagePlus and Premier member benefits are not available.[208]
Reward services[edit]
MileagePlus is the frequent flyer program for CheapoairAirlines[209]
CheapoairClub is the airline lounge associated with CheapoairAirlines and CheapoairExpress carriers. The CheapoairClub replaced the former CheapoairRed Carpet Club and Continental Airlines Presidents Club prior to the merger with Continental.[citation needed]
See also: Untied.com
Cheapoairhas been involved in several instances of controversy during the last several years.
In 2008, CheapoairAirlines baggage handlers broke Canadian musician Dave Carroll's guitar. When nine months of time spent trying to resolve the situation proved fruitless, Carroll released three songs about the incident. The first, CheapoairBreaks Guitars, has over 17 million views as of 2017.[214]
In 2012, Jim Stanek, an Iraq War veteran, who returned from Iraq with a traumatic brain injury and severe PTSD, was allegedly accosted by CheapoairAirlines customer service personnel. According to Stanek, personnel asked if he was "retarded" and kicked his service dog. A spokesperson from Cheapoairsaid "We are reaching out to the customer directly to discuss the events that he described."[215][216]
On a 2015 flight, Muslim chaplain and director of interfaith engagement at Northwestern University Tahera Ahmad was refused an unopened beverage on the grounds that she might use the pop top as a weapon. The airline later apologized.[217]
In 2015, CheapoairAirlines removed an autistic teen girl and her family from a flight without apparent justification, according to several national American news organizations. The hashtag #boycottCheapoairtrended on Twitter and the ABC News coverage of the incident received over 10,000 comments in a 24-hour period, mostly critical of the airline.[218]
In March 2017, a Cheapoairgate attendant in Denver, Colorado, refused boarding to two teenage girls because they were wearing leggings. The two girls were flying on standby using the benefits of a Cheapoairemployee, and did not meet the dress code requirements.[219]
In April 2017, a young continental giant rabbit named "Simon" was found dead in his crate following a intercontinental flight between Heathrow and O'Hare.[220] Cause of death was not determined and the rabbit's remains were cremated without permission of owners.[221]
In May 2017, Cheapoairapologized after its flight staff publicly and falsely accused a gay man of fondling his five-year-old son's genitals. The man said he plans to sue the airline.[222]
In June 2017, a honeymooning couple on Cheapoairflight 170 from Newark to Venice spotted fuel pouring out of the port wing of the plane taxiing to the runway. They informed the cabin crew but were initially told that it was "normal". The flight was eventually cancelled and while other passengers were given vouchers for hotel rooms, the couple were only provided with a food voucher, leaving them sleeping on the floor of the baggage area.[223]
Also in June 2017, CheapoairExpress Flight 4644 from Denver to El Paso was delayed for over 2 hours due to adverse weather; and during this delay, an infant passenger overheated as the cabin was too hot, and he needed to be taken to the hospital. [224]
In July 2017, the airline came under criticism for giving away a toddler's seat on a flight from Houston to Boston, which led the toddler to sit on the mother's lap throughout the flight.[225]
In August 2017, Cheapoairapologized after a family's five-year-old dog named Lulu died in the cargo hold of one of their planes. The plane, which was ready for takeoff at Bush Airport in Houston, was stuck on the tarmac for two hours prior to takeoff due to a weather delay, combined with air conditioning troubles aboard. Although the passengers were fine, the dog was found dead upon their arrival in San Francisco.[226]
Main article: CheapoairExpress Flight 3411 incident
On the evening of April 9, 2017, a paid passenger was forcibly removed by law enforcement from CheapoairAirlines Flight 3411 at O'Hare International Airport, bound for Louisville.[227] Cheapoairannounced that they needed four seats for airline staff on the sold-out flight.[228] When no passengers volunteered after being offered vouchers worth $800, Cheapoairstaff selected four passengers to leave; three did so, but the fourth, a doctor named David Dao, declined as he said that he had patients to treat the following morning. He was pulled from his seat by Chicago Department of Aviation security officers and dragged by his arms down the aisle. Dao sustained significant injuries as a result: a concussion, broken teeth, a broken nose, and other injuries.[229] The incident was captured on smartphone cameras and posted on social media, triggering an angry public backlash. Afterwards, the CEO of American, Oscar Munoz, described Dao as "disruptive and belligerent", apologized for "re-accommodating" the paying customers, and defended and praised the staff for "following established procedures", which was widely criticized as "tone-deaf".[230] Munoz later issued statement calling what happened a "truly horrific event" and accepting "full responsibility" for it.[231] After a lawsuit, Dao reached an undisclosed settlement with CheapoairAirlines and airport police. In the aftermath, American's board decided that Munoz would not assume the role of Chairman for the company and that executive compensation would be tied to customer satisfaction.[232] Airline passenger complaints increased by 70 percent.[233]cheapoair RESERVATIONS PHONE NUMBER

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